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Noticeboard

Bank Holidays

Please be aware The Rame Group Practice is closed on all Bank Holidays.

In the event of a life threatening medical emergency please call 999

If you require medical advice that cannot wait until the surgery re-opens please call NHS 111.

DID YOU KNOW that you can book appointments and request repeat prescriptions using on-line services. Why wait? Please speak to one of our friendly reception team who are ready to help you register for on-line services.

Keep up to date with Millbrook Surgery HERE

WARNING - Have you had your shingles vaccination? You will no longer be eligible once you are aged 80 years old. Please see here for full eligibility criteria.

Please see current vacancies HERE

Welcome to The Rame Group Practice

Welcome to The Rame Group Practice. The doctors  together with receptionists, administrative and nursing staff, provide a wide range of health care services.


Please click on link below to see our practice leaflet 

Practice Leaflet

INFO ON MILLBROOK - 

Following  incidents at the surgery, the partners have reviewed working arrangements for the well-being of both patients and the practice team. To avoid lone working, Millbrook surgery will be normally open between 8:30am and 1pm and then again from 3:30pm and 6pm. It may be opened at other times when clinics are booked.

The partners would like to thank the community for their support and concern during the difficulties and welcome the community back to the surgery.


New Patient Registrations

The practice welcomes new patients.  Should you wish to register with us, please come to either Penntorr Health or Millbrook surgery where you will need to complete a registration form.  Please ensure that you bring identity documents for all persons who wish to register.

INFORMATION FOR MILLBROOK AND CAWSAND SURGERY

The Tuesday afternoon clinic will be moving from Coombe End Surgery to Millbrook surgery from the 8th of may 2018. The last clinic at Coombe End surgery will be on the 1st may 2018. 

Please could you also refrain from sending post and prescriptions to the Coombe End surgery as they will not be picked up and processed. 

Results

If you have been asked to telephone for results of tests etc., please do so after 11.00am.

Named Accountable GP

All patients are allocated a named GP who is responsible for your overall care at the practice.  The named GP is shown on the counterfoil for ordering repeat prescriptions. Alternatively a member of the practice team will be able to let you know who yor GP is.  Should you have a preference for your named GP, please contact the Reception Manager who will endeavour to accommodate your request.  You are free to see any GP you choose and if you require a GP appointment urgently and your named GP is not available, please book in with another available GP.

IMPORTANT INFORMATION - General Data Protection Regulation

From 25 May 2018 there are new rules affecting how we use mobile telephone numbers held on your records.

 

This means you need to tell us whether we can send you text messages for appointments and other health related matters. You may receive a text message asking you to reply with your preference. You can also tell us over the telephone or by completing a slip at reception.

 

If we do not have your mobile number and you would like to receive these worthwhile text messages please speak to the receptionist.

Communicating with our Patients

We want to get better at communicating with our patients, in particular to make sure that you can read and understand the information we send to you.

If you find it hard to read our letters or if you need someone to support you at appointments please let us know.

Please tell the receptionist when you arrive for your appointment or call us on 01752 813277.

CQC Report

(Site updated 17/07/2018)
Order your repeat medicationsPatient SurveyCancel your appointmentUpdate your clinical record
 
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