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Bank Holidays

Please be aware The Rame Group Practice is closed on all Bank Holidays.

In the event of a life threatening medical emergency please call 999

If you require medical advice that cannot wait until the surgery re-opens please call NHS 111.

DID YOU KNOW that you can book appointments and request repeat prescriptions using on-line services. Why wait? Please speak to one of our friendly reception team who are ready to help you register for on-line services.

WARNING - Have you had your shingles vaccination? You will no longer be eligible once you are aged 80 years old. Please see here for full eligibility criteria.

Please see current vacancies HERE

New Patient Registrations

The practice welcomes new patients.  Should you wish to register with us, please come to either Penntorr Health or Millbrook surgery where you will need to complete a registration form.  Please ensure that you bring identity documents for all persons who wish to register.

out of hours

At lunchtimes (between 13:00 and 14:00),  If you call between these times you will be directly diverted to a call answering service called Kernow Message Handling. They will arrange contact with the duty GP to provide a clinical assessment in case of urgent need.

Between 08:00am and 08:30am and 18:00pm and 18:30pm Monday to Friday you will be diverted to the Kernow Message Handling Service. Your details will be taken and they will arrange contact with the duty GP to provide a clinical assessment if the need is urgent. At weekends and Bank Holidays if you have an urgent medical problem which cannot wait until the surgery opens you will be asked to ring 111.  If you have a life threatening illness then you will be asked to ring 999.

When you ring NHS 111 your details will be taken and you will be offered an appointment at a local Primary Care Centre or you will be asked to speak to the medical staff in the Triage Centre who will either give advice or arrange a home visit if it is considered appropriate.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

The surgery opening hours are 08:30 to 18:00 Monday to Friday (except for Bank Holidays).  If you need urgent treatment outside of these times then please:

Call 111 if you need urgent medical assistance

Call 999 in an emergency (chest pains and/or shortness of breath constitute an emergency)

Call 0845 002 0034/01392 822 348 if you have an urgent Dental Problem.



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website