Patients may book appointments and request repeat prescriptions online, via the Patient Access website. This website is designed specifically to support patients to use the online services and will provide help and guidance on all aspects surrounding this such as registering, signing in for the first time, forgetting user ID, nominating a pharmacy, trouble with signing in etc.
For further information, visit Patient Access Support.
If you have any queries or concerns please do not hesitate to contact the practice.
Having registered with the practice, you will be given a user ID and password. You can read our step-by-step guide to set up your user access.
Same Day Service
If you need to be seen as an emergency, please phone in as soon as possible after 08:30. The patient advisor will take brief details, which will be triaged by the on-call doctor and you will be offered an appointment with an appropriate clinician.
At all other times, consultation is by appointment. The purpose of the appointment system is to reduce waiting. However, some consultations take longer than others, so please be patient if the doctor or nurse is running late. As the practice has a branch surgery in Millbrook, it is not possible for any one doctor to be available all the time at a particular site.
For patients who have difficulty in attending the surgery during normal surgery hours, we offer an additional late night service on a Tuesday and Wednesday evening on alternate weeks from 18:30 until 20:30, including face to face and telephone consultations. All appointments for this surgery must be pre-booked.